Zykrr provides Clients with the business transformation platform using AI/ML enabled CX engine Differentiating the "brand" through "Superlative Experience".
Zykrr Platform collects customer experience from "multiple channels" and provides "actionable" insights in real time - for brands to "act" on it.
By Industry:
• Retail - Personalize the shopping experience with a connected journey.
• Financial services - Transform banking & Insurance engagement with seamless experiences across channels.
• Government - Deliver on the promise of digital government.
• Automotive - Stay competitive and deliver positive outcomes for your distribution channels & customers.
By Organization Type:
• Enterprise - Manage complex experiences with enterprise contact center software.
• Mid-sized - Drive custom experiences at scale with agile, flexible solutions.
• Small- or Medium-Sized Business (SMB) - Deliver big customer experiences with small business solutions.
• Startup - Take your startup's customer service to the next level.
Startup Description
Our culture is driven by our people. Because of this, over 20 of the world's most successful businesses have partnered with Zykrr. They frequently cite our commitment to excellence, passion for service, and tireless desire to create great experiences as the reason for their partnership. It is something that we do every day, in India as well at a global scale. Zykrr's mission is to consistently disrupt the experience management market to hasten its adoption by companies all over the world. We intend to make the "Voice of Zykrr" louder in a variety of pertinent forums. We want to be one of the top 3 global players in CX Management for businesses. The business is concentrating on investing in the newest technologies to keep ahead of the competition. Thereby creating positive business impacts through actionable real-time insights. Zykrr is an omnichannel experience management platform providing ongoing actionable insights for both your customers as well as your employees. Using Zykrr, you can reduce churn, turn detractors into promoters and buyers, and create in-the-moment cross-sell and up-sell opportunities leading to tremendous business growth. The customers generate the need for your product that leads you to establish an ecosystem around them, your company. The architecture requires to maintain a fruitful relationship with your customers to continuously seek a healthy business from them.
Product Screenshots
Business Model
We apply the different charges for the following services provided by us and generate our revenue.
• Understanding the needs, problems, and specific problem of the appropriate parties.
• Identifying the right stakeholders’ unique problems, pain points, and company needs.
• A demonstration of the features of the product that the client might find useful.
• Co-create the design of the Solution Blueprint with the Client.
Business
Modal Type
Maturity
Type of
Sales
B2B
Teams
Subhanker Sarker
Chief Growth Officer
Ranabir Sen
Executive Director
Are all the founders full-time on this
project?
Yes
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